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Getting Things Done: Apps & Programs for the Virtual Assistant


Pebbles Jacobo, All Things VA bloggertypingMany of my clients are able to tell me what they want with one caveat – they do not know how to get it done or how to make it happen. As a virtual assistant it is my job to figure it out – freeing up my client’s time on revenue generating tasks.

Over the years of making things happen and figuring things out, I have picked up a few programs here and there and want to share them with you. These are programs that, for whatever purpose, have stuck with me and I continue to use today.

Adobe PDF Reader – So many files these days arrive as PDF’s. How do you read PDF’s if you don’t have the Adobe suite? Easy, you download the reader.

Skype – With Skype, you are able not only to host chats and conference calls with clients and potential clients, but you also are able to host video conference calls and even share your screen and show what you are talking about, whether giving a presentation or walking someone through a process step by step.

jZip – Often times files grow and need to be ‘zipped’ to be saved and/or transmitted electronically. There are many zip programs out there to purchase but I was keeping a close eye on my bottom dollar and found jZip which could do what the other programs did…without the expensive price tag.

FileZilla FTP Client – In working with your clients online you may find that you have to upload or download something from their FTP site. How do you do that without an FTP client? I find that of the available FTP clients online, FileZilla is the easiest and most straightforward software.

doPDF6 – With Microsoft Word 2007 comes the ability to convert a Word document to a PDF document without any additional software, but before there was Word 2007, I utilized doPDF6 to convert my Word document for to a PDF document for free.

KeePass – Keeping all your usernames and passwords written down on a piece of paper is not exactly safe, nor productive. A client turned me on to KeePass and I absolutely love it! I even have passed it on to other clients. It’s an excellent free software to SAFELY store all your usernames and passwords.

OfficeTime – As your business grows, so will your client list. Office Time is unique software designed to assist you with the task of keeping on top of the time you spend on a client’s account. Well worth the download!

Of course, having and being very familiar with Microsoft Office Suite (including Word, Excel & Outlook) is an absolute must. These are just a few of the programs I have run across which have proven to make my life as a virtual assistant just a little easier. What program have you found to be most helpful in your business?


ABOUT THE AUTHOR: Pebbles Jacobo is the owner of A&P Virtual Enterprises,, which she, with the guidance of her husband, started when she began  working from home as a virtual assistant several years ago. As Content Manager of the leading Christian work-at-home site online,, Pebbles found herself thoroughly intrigued and fascinated with the world of social media. Her love of social media has grown over the years and she now offers social media marketing, along with a host of services, to her clients, which include speakers, authors and entrepreneurs alike.   This article is free to publish as long as the bio remains.


  1. Diana Ennen says:

    Excellent tips. There were several there I didn’t know about and so need. Love it when that happens.


    Diana Ennen

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