Recently I stopped by a local florist shop to order an arrangement of blue carnations to be picked up the next day. I pointed to a glass cube vase sitting on the display counter and asked how much to fill that with blue carnations anticipating the next step would be saying ‘Yes’ to placing an order and I’d be on my way. Instead what happened was timely, frustrating for me, and ended with me leaving with no order placed.

This local shop doesn’t carry any fresh flowers. I was told everything’s ordered in. I wanted to order today and pick up tomorrow afternoon so this shouldn’t be a problem. But, they couldn’t give me a price for the arrangement because they didn’t know if the cube vase would hold nine carnations or maybe thirteen. (I’d asked for flowers only, no greens as I like the look of solid flowers with a ribbon around the vase.) Hmm. Sounds like someone wasn’t well versed in their product and my confidence in them was beginning to nosedive. Read More→